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Professional Communications Review questions & Answers 2024 ( A+ GRADED 100% VERIFIED)

Professional Communications Final Exam questions & Answers 2024 ( A+ GRADED 100% VERIFIED)

Diversity Having people from different backgrounds, cultures, or demographics come together in a group. Culture Shared beliefs, customs, practices, and social behavior of a particular group or nation Intercultural Communication Process of sending and receiving messages between people of various cultures Communicative Being willing to talk to people or share information Stereotype A belief or generalization about a group of people with a given set of characteristics Listen carefully,...

Communication Model Context- setting of conversation Sender/Reciever- people involved Message-what is being conveyed Channel-the method of communication (email,letter) Feedback- reaction to communication (verbal/nonverbal) Noise- anything that interferes with communication Types of Communication Intrapersonal- yourself Interpersonal- another person Group- people share common interest Nonverbal- body language Barriers to Communication Language & Culture Barriers filtering emotions in...

Hearing The passive reception of sound waves. Listening The active process with four stages; sensing, interpreting, evaluating, and responding. Self-concept How you would describe yourself. Misperception A flawed conclusion, a wrong or incorrect understanding. Stereotype An oversimplified image or idea. Snap judgment An immediate or premature conclusion about someone or some thing.

Intrapersonal Communication Communicating with yourself through your thoughts Audience Analysis Learning about the diverse characteristics of the people who make up the audience Speech-planning process System you use to prepare a speech Impersonal Communication Communication between people about general information, such as saying "hi" to someone in the hallway Speech-making process Process of giving a speech to the audience Speaking expressively Using various vocal techniques so you ...

"Hard Unemployment Truths" Define Human capital Skill, knowledge, and experience a person has that is then viewed of how valuable it will be to the company -Work well with people (interpersonal relationship) -Makes a good first impression -Complaints: punctuality, attendance, attitude "Hard Unemployment Truths" Soft skills (9) Basic skills Interpersonal skills/relationships enthusiasm/motivation grammar and spelling skills Skills not listed on application professionalis...

Communication the process of sending and receiving messages Ethics a person's sense of right and wrong Sender transmits the message Receiver intercepts the message and then decodes, or interprets, it Feedback reactions that the receiver gives to the message offered by the sender Communication process consists of the sender, the receiver, the message, and feedback Communication barrier any obstacle that gets in the way of effective communication

Microsoft Office 365 collection of office-related applications Salesforce a customer management system Amazon Web Services provides on-demand cloud computing platforms and APIs to individuals, companies, and governments Box brings secure content management and collaboration services together Slack a chat room for the office SAP Concur connects all your expense, travel and invoice spending in one system

Positive or neutral messages a direct approach Negative messages an indirect approach. A confirmation message written to confirm a verbal agreement. A transmittal message accompanies materials sent via e-mail or delivery services Instructions steps that must be followed in sequence in order to accomplish a task Directions steps to get from point A to point B Frequently asked questions (FAQ) page provides answers to common customer questions Courtesy response a message written to confirm...