Digital Business Transformation Study guides, Class notes & Summaries

How do you create value? - ANSWER By solving a problem Problem To Be Solved (PTBS) - ANSWER The elemental / core reason the service is valuable to the consumer of the service. It is often not an obvious or surface level reason. Sevice Thinking - ANSWER goods ---> services The purpose of a service is to help customers get an important "job" done by way of helping them to achieve certain desired outcomes

Performance increase and cost decrease - ANSWER Exponential performance increase - Increase of storage capacity - Increase of bandwidth - IT getting faster With simultaneous cost decrease - It is getting cheaper and cheaper and enables new business models Performance/load network - ANSWER Important in corporate context. Peak times and idol times. System should be able to balance these loads. Utilisation scheme across different clients. E.g time differences. For better capacity utilisati...

Digitization of business - ANSWER Transitioning traditional devices to technological equivalents Smart speakers - ANSWER Devices selling services to boost product rankings Voice personality - ANSWER Product association with speaker's voice Apple vs Android spending - ANSWER Apple users tend to spend more than Android users Annoying ads - ANSWER Screen-covering ads disliked by users

What is the goal before crossing the chasm - ANSWER prove there is demand for your product must build your market goal after crossing the chasm - ANSWER profit how can you shrink the chasm - ANSWER by focusing on a niche smaller niche = - ANSWER better