Study guides, Class notes & Summaries

NALP Exam quizzes and answers

NALP 2024/25 (NOT CALP) NATIONAL APARTMENT LEASING PROFESSIONAL PRACTICE EXAM QUESTIONS AND ANSWERS, RATED A+ The implementation and use of a resident portal can increase the effectiveness of the staff's: - - Communication with the apartment community. Which focus in a sales presentation is MOST likely to increase a leasing professional's effectiveness? - -Emotional appeal What are the physical changes made to an apartment home or common area to protect the fair housing rights of pers...

NALP COURSE 1 UPDATED FOR 2024 EXAM REVIEW QUESTIONS AND ANSWERS, VERIFIED/ How would you define teamwork? - --supporting your teammates -going out of your way to help your teammates -putting the team goals ahead of your personal goals -being reliable communicating clearly -listening to others -treating others respectfully Why is the leasing professional critical to the success of a community? - --they show and lease apts -they deal with and serve residents -they market to prospectiv...

NALP EXAM QUESTIONS AND ANSWERS, RATED A+/ COMPLETE EXAM UPDATE/ Select the best answer that describes what a Leasing Professional is responsible for: - -Coping with regulatory laws and guidelines Conducting follow-up telephone calls Shopping the competition Communicating with residents In the video "Big Rocks", what did the big rocks represent? - -True priorities, such as taking care of yourself, service to others, strategic planning, nourishing a key relationship—things that are ...

NALP EXAM QUESTIONS & ANSWERS, 100% ACCURATE/ RATED A+/ VERIFIED/ A residents portal can increase the effectiveness of the staffs... - -Communication with the apartment community A sales strategy and presentation that is likely to increase a leasing professionals effectiveness - - Emotional appeal What physical changes are made to an apartment community to protect a person with disabilities? - -Modifications Who is responsible for the accuracy of data collected on a resident application...

NALP EXAM REVIEW QUESTIONS AND ANSWERS, 100% ACCURATE. VERIFIED/ Communication with the apartment community - -Implementation and use of a resident portal can increase the effectiveness of the staff's emotional appeal - -a sales strategy and presentation with which focus is MOST likely to increase a leasing professionals effectiveness modification - -physical changes made to an apartment home or common area to protect the fair housing rights of persons with disabilities applicant - -...

NALP EXAM REVIEW QUESTIONS AND ANSWERS. 100% ACCURATE/ Who is responsible for the accuracy of data collected on a resident application? Applicant Which term BEST describes a situation in which a leasing professional takes prospects through the community in a pre-planned or personalized manner to show off the office, amenities, common areas, and/or model homes? Tour Route Which is the BEST way for leasing professionals to learn what their community's competing properties are offering...

NALP EXAM REVIEW QUESTIONS AND ANSWERS, 100% ACCURATE. VERIFIED/ Communication with the apartment community - -The implementation and use of a resident portal can increase the effectiveness of the staff's: Emotional Appeal - -A sales strategy and presentation with which focus is most likely to increase a leasing professional's effectiveness? Modifications - -What are the physical changes to an apartment home or common area to protect the fair housing rights of persons with disabiliti...

NALP EXAM: COURSE 2 EXAM REVIEW QUESTIONS AND ANSWERS. RATED A+/ VERIFIED/ In the video entitled Market Trust, what did Johnson & Johnson do to maintain customer loyalty to their brand? - -Even though advised not do so, they pulled their entire product from the shelves. They created a new tamper-proof cap and packaging and then reintroduced the product a month later. What are the four key concepts in how Johnson & Johnson responded to their crisis? - -- talking straight - righting wro...

NALP MODULE 1 EXAM REVIEW QUESTIONS AND ANSWERS, RATED A+/ VERIFIED/ How would you define teamwork? - -Supporting your teammates. Going out of your way to help teammates Putting the team goals ahead of your personal goals. Being reliable. Communicating clearly. Listening to others. Treating others respectfully. Why is the Leasing Professional critical to the success of a community? - -They show and lease apartments. They deal with and serve residents. They market to prospective res...

NALP PRACTICE TEST QUESTIONS & ANSWERS, RATED A+/ VERIFIED/ The implementation and use of a resident portal can increase the effectiveness of the staffs: A. Adherence to fair housing laws. B. Lead response time and closing rates. C. Communication with the apartment community. D. Social media use and relationship marketing efforts. - -C. Communication with the apartment community. A sales strategy and presentation with which focus is MOST likely to increase a leasing professional's ...