WGU

Quantitative Analysis Analysis using objective data. Qualitative Analysis Analysis using subjective data. Response Variable Another name for the dependent variable. Explanatory Variable Another name for the independent variable. Negative Correlation Correlation that occurs when one variable increases and the other variable decreases. Positive Correlation Correlation that occurs when one variable increases and the other variable increases, too. Nonn...

XML sitemap An XML file that contains metadata about the pages on a site. ARPAnet The Advanced Research Project Agency (ARPA) network, a government network that evolved into the Internet in 1982. back-end The back-end of a Web site is the code and functionality that resides on the Web server, and is invisible to end-users. Cascading Style Sheets (CSS) A W3C technology for laying out and formatting HTML documents. (W3C — the World Wide Web Consortium is an interna...

Delivery of products or services A value chain is the sequence of activities that begins with raw materials. What result does a value chain end with? Choose 1 answer Supply and demand Operations and logistics Outsourcing or insourcing Delivery of products or services Profit margins are increased. What happens when an effective value chain is created? Choose 1 answer Profit margins are increased. A mission statement is developed. Customized products are standardized. Tot...

Which would be done in the define design phase? Specify the text, images, and video to include in the site Juan is developing a site maintenance plan and determines that a second server is needed to create regular backups of the website. Where does he include this in the plan? functionality Rita is working on the project documentation for a website her company is working on for a small ice cream business. The document she is currently working on includes color schemes, page layou...

Ojected-oriented design and analysis step: Describe object interactions. How will polymorphism and inheritance work? Ojected-oriented design and analysis step: Indentify the most important objects. What problem needs to be solved? Ojected-oriented design and analysis step: Describe the application. How will people use the application? Ojected-oriented design and analysis step: Gather requirements. What are the responsibilities of the different objects? Ojected-ori...

Recall Definitions (Two questions on Exam) -- Service A means of enabling value co-creation by facilitating outcomes desirable to customers— without their having to manage cost and risk. Utility A functionality offered by a product or service to meet a particular need. Warranty An assurance that a product or service meets agreed-upon requirements. Customer The person who defines service requirements and takes responsibility for the outcome of service consumption. User Someone who uses t...

Information Technology Infrastructure Library (ITIL) A framework designed to standardize the selection, planning, delivery, maintenance, and overall lifecycle of IT (information technology) services within a business. Service Management A set of specialized organizational capabilities for providing VALUE to customers in the form of SERVICES. Value The perceived benefits, usefulness, and importance of something. High Level Roles in Service Management Customer: Defines requirements for servi...

What are the purposes of error control? Each correct answer represents a complete solution. Choose all that apply. A) To identify faulty components B) To reassess the status of known errors that have not been resolved C) To identify and prioritize infrastructure, services, business processes, and information security events D) To manage known errors To identify fault components To reassess the status of known errors that have not been resolved To manage known errors What is the function ...

What is the purpose of the service configuration management practice? A) To ensure that services deliver agreed levels of availability to meet the needs of customers and users B) To ensure that service availability and performance are maintained at an adequate level in case of a disaster C) To set clear business-related targets for service performance so that delivery of a service can be properly assessed, monitored, and managed against the targets D) To ensure that accurate and reliable i...

The SVS (service value system) represents how: A) the various components and activities of the organization work together to facilitate value creation through IT-enabled services. B) processes work together to create value in the form of useful products for customers. C) various functions and processes work together to output products that are valuable to customers. D) departments within the IT service provider work together to create value for consumers. the various components and activit...