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Service Industry Q2
- Summary • 17 pages • 2017
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- $4.40
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-Kotler (6th Edition) pp. 251-253
-Bozarth & Handfield (4rd
Edition) pp. 66-74 Bozarth & Handfield (4thEdition) pp. 63-71
AND Van Looy (3rd Edition) Service Management pp. 147-153 Designing the servicescape 
-Kotler (6th Edition) pg. 255-256 AND Parasuraman, Zeithaml, &Berry (1985)
-Maister (1986) “The Psychology of Waiting Lines” AND Bozarth & Handfield (3rd Edition) pp. 178-180 and 195- 196 (4rd Edition) pp. 174-176 and 190-191 AND Kotler (6th Edition) pg. 256
-Bozarth & Handfield (3rd Edi...
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Marketing Management
- Summary • 35 pages • 2017
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- $6.05
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Formuleblad voor Marketing
- Visual • 2 pages • 2017
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- $3.30
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formules voor marketing
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